For: Delivery Drivers
The Driver Training program is designed to teach delivery drivers how to become outstanding customer service representatives and more valuable members of their team.
The Driver Training workbook/video program is a comprehensive self-study program for all delivery drivers.
Features & Benefits
- Driver job description.
- Making drivers feel like a part of the team.
- A day-in-the-life of a delivery person.
- Key customer service techniques.
- Specific duties and responsibilities.
Key Learning Methods
- Self-study approach.
- Video linked to workbook.
- Light-hearted approach.
- Can be instructor led.
