Certified Specialist Program
The Certified Specialist program is a comprehensive knowledge and skills development course designed to help counter and sales professionals boost sales, profits and customer satisfaction.
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Driver Training Workbook/Video
The Driver Training program is designed to teach delivery drivers how to become outstanding customer service representatives and more valuable members of their team.
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Professional Counterperson Workbook/Video
The Professional Counterperson Training program is designed to teach experienced and beginning counter professionals what it takes to exceed our customer’s expectations every single time.
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Value Added Selling Workbook/Video
The Value Added Selling Workbook/Video program is designed to teach counter and sales professionals how to use product knowledge, features and benefits and questioning techniques to upsell customers and boost sales.
