For: Counter/Sales Professionals
The Value Added Selling Workbook/Video program is designed to teach counter and sales professionals how to use product knowledge, features, benefits and questioning techniques to upsell customers and boost sales.
The Value Added Selling program is a self-paced workbook and video program.
Features & Benefits
- Greeting your customers promptly and courteously
- Determining your customer’s needs, problems or wants.
- Developing a good solution.
- Delivering the solution to your customer.
- Responding to your customer’s questions and objections.
- Asking your customer to make the decision.
- Upselling customers to maximize sales and profits.
- Workbook and video.
- Certificate of achievement.
Key Learning Methods
- Self-study approach.
- Video linked to workbook.
Coordinates
A key part of the Certified Specialist program.
